Jun 26, 2023
Some dental professionals believe that giving patients increased access to their own dental health data would be dangerous. But in reality, doing so is an integral part of patient-partnered dentistry.
But what exactly does patient-partnered care mean? Why is it so important? How is it different from developing a...
Jun 20, 2023
You’ve already heard about Intelligence Quotient (IQ). Emotional Quotient (EQ) is also receiving lots of attention these days. But have you ever heard about XQ?
“XQ” stands for Experience Quotient and it can be defined as the measure of an individual’s collective experiences that gives them a unique perception...
Jun 13, 2023
Very soon, everyone in dentistry will be talking about Connected Dentistry™. What is it? Why was it developed? What problems will it solve? How will it transform the way both dentists and patients experience dentistry?
I share the answers to those questions in this landmark episode of The Patient First Podcast.
I’m...
Jun 6, 2023
Workplace “culture” isn’t a fluffy corporate buzzword that’s
code for office parties—it’s the very lifeblood of productive
dental practices.
Despite all the talk about “culture,” few people understand what it
really is. This is unfortunate for dentistry, where culture is the
secret to building strong...